Legal

Privacy Policy

Last updated: May 13, 2026  ·  Effective: May 13, 2026

Snyder Brothers Auto ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit snyderbrothersauto.com or contact us to schedule a repair.

If you are a California resident, please see the Your California Privacy Rights section below for additional disclosures and rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Your name, phone number, and email address when you submit a scheduling or contact form.
• Vehicle information: Year, make, model, and description of the repair needed when you request an appointment.
• Location information: Your service address so we can dispatch our mobile mechanic to your location.
• Device and usage data: IP address, browser type, pages visited, and referring URL collected automatically when you visit our website.
• Communications: Records of calls, texts, or emails you exchange with us.

2. How We Use Your Information

We use the information we collect to:

• Schedule and perform mobile repair services at your location
• Respond to your inquiries and provide customer support
• Send appointment confirmations and service reminders
• Improve our website and services
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools that help us operate our website and business (e.g., scheduling platforms, review services), who are contractually required to protect your data.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact information collected for service appointments is typically retained for 3 years to support warranty claims and service history.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

7. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and any third parties with whom it was shared.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions (such as retaining information necessary to complete a transaction or comply with a legal obligation).
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information with third parties for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not receive a different level of service or pricing as a result of making a privacy request.

You may designate an authorized agent to submit a request on your behalf. We may require written authorization or proof of power of attorney.

8. Children's Privacy

Our website is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: info@snyderbrothersauto.com
• Phone: (412) 787-9988
• Address: 4695 Campbells Run Rd, Pittsburgh, PA 15205